A Keynote Address
by Katherine Clarke, Ph.D.
at the Conference
So Now What: Beyond the Clichés of Leadership
Center for Organizational Reform
October 25, 2001
On the morning of September 11th, hundreds of people, fearing they were about to die, made a phone call. Never before in history have we had the opportunity to hear, with such immediacy and on such a scale, the actual last thoughts and concerns of people facing death. What they said in that phone call was: “I love you.” They called spouses and partners. They called parents and children. They called cherished friends. They called and said, “I love you.”